A Smiling Face to Welcome You to Dóchas: Our Office Manager, Lindsey. Dochas Psychological Services blog

A Smiling Face to Welcome You to Dóchas: Our Office Manager, Lindsey

Doing anything new can be scary, and that includes going to therapy! So I thought I’d share a little about myself and what you can expect when you walk through the door at Dóchas for the first time.

I’m Lindsey, the office manager for the clinic, and I’m one of the first faces you’ll see here at Dóchas. If you phoned or emailed us, you probably first connected with me as well.

I love being such a huge part of our clients’ therapeutic journeys!

My job is to help you feel comfortable when you come to Dochas. Whether it’s your first time or your fiftieth time I hope you’ll poke your head in my office, say hi and ask me any questions you might have.

I was born and raised in Newfoundland. Newfoundlanders are known for being warm and friendly people and I believe this is why I care so much about others. It comes naturally for me to provide a safe space for others in whatever moment they find themselves in. So often, one of my sayings will bring a smile to people’s faces.

The stories from our clients really affects my heart. I am an empath and tend to feel more for others than I feel for myself. Over time, I have built trust and relationship with many of our clients, and they will come to sit with me before or/and after their scheduled sessions with their practitioner. If they need to decompress or re-regulate after a tough session, they find this really helpful. And I can provide my lived experience, and my own journey in my personal therapy to personalize and alleviate anxieties around therapy for first-timers.

I help navigate the unknown terrain for new clients, and what to expect their first time at Dóchas.

I have been told I am very personable, nurturing, welcoming and warm. And at the same time, I have the gift of gab, dry sense of humour, and my sarcasm makes people laugh!

Lindsey's office, Dochas Psychological Services

Keeping the clinic running smoothly

Dóchas currently has a team of eighteen people, which is a lot of people to organize and manage! I do all the administrative tough stuff, so the therapists can really focus on what they need to do—helping you, the client. Sometimes I fret that I won’t get all my work done, but it always gets done!

Another big part of what I do is navigate all the billing questions and concerns for clients and practitioners. Insurance and billing can get complicated really quickly. Most people don’t have any idea how insurance works, and why would they? So I step in and help alleviate a lot of the questions around this.

Starting your journey with Dóchas

So if you’re feeling a bit nervous about coming in to therapy, that’s okay! I’ll do everything I can to welcome you and help you navigate what you need to know when you come in. Get in touch with us at the clinic by emailing info@dochaspsych.com or calling us at 780 446 0300. I’d love to welcome you as you start your journey.

If you’re still not quite ready and would like a virtual tour of our office before you come in, we have that! You can watch the tour below:

About Dóchas Psychological

Dóchas Psychological Services is a well-established and trusted therapy clinic located in Spruce Grove, Alberta. At Dóchas we value the idea that everyone deserves a safe space. Through connection and education, our team works hard to build a trustworthy relationship with each of our clients. It is our goal to create a community for our clients to feel like they belong.

Disclaimer

Information provided through Dóchas Psychological Services blogs or vlogs is meant for educational purposes only. They are NOT medical or mental health advice. You can read more about our disclaimer here.

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